What is the Right Sprite returns policy?
We only accept returns for faulty or damaged items. If your item arrives damaged then you will be required to fill in a royal mail compensation form to evidence of this. If your item does not work correctly and is still within the guarantee period then please contact us for a full refund. If your item falls outside of the guarantee period then we will not be able to provide you with a refund. Refunds for online orders will be made via paypal and upon the safe return of the item to our returns address and will be made within 7 working days of the return. If your item is faulty faulty of damaged then please let us know using the contact form on the right as it will help us to process a refund.
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